Overview
This Privacy Policy explains how information may be processed when you use router-help.net. Router Help is an informational website and does not provide remote router administration or cloud device management.
Technical information
Our hosting and security systems may process IP address, browser type, device type, requested URL, referrer, date, time and response status. This data may be used to deliver the website, diagnose errors, prevent abuse and maintain security.
Analytics and cookies
We may use analytics or similar technologies to understand aggregate usage and improve the website. Where required by law, optional technologies should be activated only after appropriate consent. Browser and consent controls may allow you to reject or withdraw optional cookies.
Advertising
The website may display third-party advertising. Advertising partners may use cookies or similar identifiers for measurement, frequency control or personalisation where permitted. Their processing is governed by their own policies and available consent choices.
Contact messages
If you contact us, we process the information you provide to review and respond to the request. Do not send router passwords, Wi-Fi keys, provider credentials, recovery codes, serial numbers or screenshots containing sensitive information.
Private router links
Links to addresses such as 192.168.1.1 normally connect your browser directly to a device on your local network. Router Help does not proxy that connection and does not receive credentials entered into the local router interface.
Third-party links
Our pages may link to manufacturers, providers and external resources. We are not responsible for their privacy practices or content.
Sharing and service providers
We do not sell personal information. Information may be processed by providers supporting hosting, security, analytics, email or advertising, or disclosed when required by law.
Retention
Information is retained only as long as reasonably necessary for the purpose for which it was processed, subject to operational, contractual and legal requirements.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing. You may submit a request through the contact page.
Security
Reasonable measures are used to protect the website and information processed through it, but no internet system can be guaranteed completely secure.
Changes
This policy may be updated when website functions, providers or legal requirements change. The current version will be published on this page.